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Privacy Policy

This information is provided pursuant to current legislation on the protection of personal data (EU Regulation No. 679 of 2016), and describes the procedures for managing the “Grand Hotel Wagner” website owned by Coretur Hotels srl, in reference to the processing of personal data of users who consult it and accessible electronically at the following address: www.grandhotelwagner.it ( http://www.grandhotelwagner.it/fr/ )


This information concerns only and exclusively the website www.grandhotelwagner.it ( http://www.grandhotelwagner.it/fr/ ) and not also other websites that may be consulted by the user via any external links (links). Following to the consultation of  this web site, data relating to identified and / or identifiable persons may be processed.



The Data Holder is:
Head Office: Via R. Wagner, 2 – 90139 PALERMO
VAT Number: 05690540827
Tel.: +39 091 336572
Email address of the Data Controller in relation to privacy privacy@grandhotelwagner.it




Navigation Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes IP addresses or domain names of computers used by users that connect to the site, addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (good order, error, etc.) and other parameters related to the operating system and the user’s computer environment. These data are necessary for the use of the web service. These data are also used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning.


Data voluntarily communicated by the user
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site or the possible telephone call to the telephone numbers listed on the site, leads to the subsequent acquisition of the data provided by the sender, necessary to respond to requests, as well as any other personal data included in the communication.
Apart from that specified for navigation data, the user is free to provide the personal data requested in the “Contacts” form ( http://www.grandhotelwagner.it/fr/contacts/), or in any other forms on this website, in order to request estimated offers or information in general. These data are necessary for the correct sending of the form and are used for the sole purpose of replying and sending the requested information.

Failure to provide these data , it will be impossible for the user to send the above form. Unless otherwise specified, all the Data requested by this Website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases which this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or on its operation. Users who have doubts about which data are mandatory, are encouraged to contact the Data Holder by email at: privacy@grandhotelwagner.it

Specific information are stated  and displayed on the pages of the site prepared for certain services on request, on which purposes and legal basis are specified (among these: the user has given consent for one or more specific purposes, the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures, the processing is necessary to fulfill a legal obligation to which the Data Controller is subject; the processing is necessary for the pursuit of the legitimate interest of the owner or third parties).


Sharing, Communication and Dissemination of Data

The processing connected to the web services of this site takes place at the aforementioned office of the Data Holder and is only handled by personnel expressly authorized by the latter. The data collected may be shared, transferred or communicated to other companies, if necessary also in third countries, for activities strictly connected and instrumental to the service’s operation, such as the management of the information system or to any third-party suppliers in charge of occasional maintenance operations. In the aforementioned cases, the Holder shall appoint such third parties as Data Processors in accordance with Article 28 of the GDPR. Apart these cases, personal data will not be disclosed to third parties unless stipulated by contract or by law, or unless authorization is specifically requested by the interested party.
In this sense, personal data may be transmitted to third parties, but only and exclusively in the event that:

1) there is explicit consent to share data with third parties;

2) there is a need to share information with third parties in order to provide the requested service;

3) this is necessary to comply with requests from the Judicial or Public Security Authority..

No data deriving from the web service is disseminated.


Methods of Processing and Storage of Personal
Data collected personal data are processed with specific security measures to prevent data loss, illicit or incorrect use and unauthorized access. The collected data are processed by Coretur Hotels srl personnel authorized to process the data. The Data are processed at the offices of the Holder. The data used will be kept for a period of time not exceeding the achievement of the purposes of data collection, or in accordance with the provisions of the law.


Rights of Interested Parties
The interested parties have the right to obtain at any time to assert their rights, as indicated in articles. 15 and ss of the GDPR of 2016/679, among which in particular: the right of access to data, rectification, cancellation, treatment limitation, opposition to treatment, the right to revoke the treatment, the right to propose claim to a supervisory authority. The request can be submitted by contacting the Data Holder by e-mail at the address: privacy@grandhotelwagner.it


Cookies are small text files containing a certain amount of information exchanged between a website and the user’s terminal (usually the browser). They are mainly used for the purpose of operating websites and making them operate more efficiently, as well as to provide information to the owners of the site. For more detailed information regarding the use of cookies through this site, please read the information on cookies available here: http://www.grandhotelwagner.it/fr/f/cookie-policy.html


Changes to the present Privacy Policy
The Holder periodically checks its privacy and security policy and, if necessary, revises it in relation to regulatory, organizational or technological changes. In case of policy changes, the new version will be published on this page of the site.

Prenotare dal sito conviene per 4 buoni motivi:

  • Miglior tariffa garantita
  • Cancellazione gratuita fino a 24h dal check-in
  • 10% di sconto sul parcheggio
  • Upgrade di tipologia di camera (su disponibilità al momento del check-in)